Contact
Get in Touch
We’d love to hear from you. Fill out the form and we’ll respond within 24 hours
Alex Tran
Head of Support
alex.tran@b2base.com
Office
123 Startup Lane, San Francisco, CA
Call Center
+1 (800) 123-4567
Open Hours
Monday–Friday: 9:00 AM – 6:00 PM
Contact
01
Reach us Directly
office
02
New York, USA
B2base’s New York office serves as a strategic hub for our finance and growth advisory work, supporting venture-backed companies and enterprise clients across North America’s most dynamic market
Address
214 West 29th Street, New York, NY 10001, USA
Contact
+1 (800) 123-4567
Monday–Friday: 9:00 AM – 6:00 PM
Monday–Friday: 9:00 AM – 6:00 PM
New York, USA
B2base’s New York office serves as a strategic hub for our finance and growth advisory work, supporting venture-backed companies and enterprise clients across North America’s most dynamic market
Address
214 West 29th Street, New York, NY 10001, USA
Contact
+1 (800) 123-4567
Monday–Friday: 9:00 AM – 6:00 PM
Monday–Friday: 9:00 AM – 6:00 PM
FAQ
03
Everything You Need to Know—Upfront
Do I need insurance to begin?
No. ElixMD is a simple, cash-pay experience—no insurance approvals, delays, or denials.
Am I eligible for treatment?
Most adults with a BMI of 27+ (with a related condition) or 30+ may qualify. A licensed physician reviews your profile to determine if treatment is appropriate for you.
How long does it take to get approved?
Your intake takes just a few minutes. Most patients receive a physician review within 24 hours.
What happens after I’m approved?
You’ll receive a personalized treatment plan, and your medication is shipped directly to your door in discreet packaging.
How do I get started?
It takes about 2 minutes to begin. Complete your intake, and a licensed physician will review your information. If approved, your treatment is shipped directly to you.
How does ElixMD work?
Complete a short intake, receive a physician review, and if approved, your treatment is delivered to your door—with ongoing support included.
Do I need to visit a clinic?
No. Everything is handled online—securely and privately—so you can start from home without disrupting your routine.
Is this treatment safe?
All treatments are prescribed and reviewed by licensed physicians following established clinical guidelines.
Will I have support during treatment?
Yes. You’ll have ongoing access to medical support for guidance, adjustments, and questions along the way.
Will this actually work for me?
GLP-1 treatments are clinically proven to support meaningful weight loss by helping reduce appetite and improve metabolic function. Your plan is tailored to support steady, sustainable progress.
How much does it cost?
Pricing depends on your treatment plan. You’ll see full details before starting—no hidden fees.
What’s included in the program?
Your plan includes physician review, prescription management, medication delivery, and ongoing support.
Is this a subscription?
Yes. Treatment is billed monthly to ensure consistency and the best possible results.
Can I cancel anytime?
Yes. You can pause or cancel anytime before your next billing cycle.
Can I use HSA or FSA?
In many cases, yes. Eligibility depends on your provider, but most patients can use HSA/FSA funds.
Care that’s designed around you. From physician review to ongoing support, every step is built to be simple, private, and personalized—so you can focus on results, not the process.
